My Role
Product Designer — Research, Rapid Prototyping, Mockups.
TEAM
DURATION
48 hours
Overview
Skillspace is an innovative e-learning platform that helps professionals grow through collaboration. Using advanced technology and an easy-to-use interface, the platform encourages teamwork, skill development, and knowledge sharing.
Designed for today's workplace, Skillspace offers a dynamic and accessible environment for continuous learning. Serving as a valuable tool for professional development in various industries, the platform supports ongoing growth and excellence.
Through engaging learning activities, Skillspace boosts skills and connects professionals, creating a strong community of learners. This collaborative approach enhances professional development and fosters a culture of continuous improvement.
highlights
Empowering Professional Growth through Collaborative E-Learning
PRIMARY RESEARCH
A survey of 231 tech professionals provided valuable insights. Results showed a high demand for community features to foster interaction and engagement. Based on this feedback, prioritization of these features in the product roadmap was decided, aiming to enhance user experience and build a stronger community.
Data from the Survey.
85%
of participants identified networking and peer support as critical needs.
71%
of users expressed a desire for forums, chat, and video calls, demonstrating a clear demand for community features.
65%
of users exhibited low to moderate engagement, indicating a potential issue with user retention.
78%
of participants believe a community would enhance their learning experience.
82%
of participants value collaborative tools for project management and document sharing.
SECONDARY RESEARCH
To optimize user engagement within our product, we conducted a competitive analysis of platforms like Udemy, Coursera, Skillshare, LinkedIn Learning, Discord, and Slack. This research will inform our approach as we develop strategies to foster interaction and a sense of community.
Based on the research, there were three key areas to optimize the user experience.
Form teams with other learners to work on hackathons/design challenges or prompts.
Tags used to facilitate balanced group formation (based on language, time zone, roles, skills).
AI Product manager provide suggestions & next steps.
View timestamped comments & questions left by the other learners (both real-time and previous).
Comments are filtered by AI to add value to the user.
User can respond to comments or add their own.
Small learning checks (in 7 days /month) to earn points and display on a leader board to replace calendar.
Redesign the progress tracking calendar.
User Flow
Empathy Map
Proposition
Build your dream team! Partner with learners from different courses to tackle exciting new projects.
Learn by Doing: Build Real-World Projects
Theory is great, but practice is where the magic happens. Our Collaboration Space lets you apply what you learn to create real-world projects. Deepen your understanding and develop in-demand skills.
Solve Complex Problems Together
Overcome challenges with the power of diverse perspectives. Team up with learners across disciplines in our Project Collaboration Space.
Smarter Project Management with AI
Our AI-powered Project Manager keeps your projects on track. Smoother workflows and effortless tracking lead to successful outcomes.
Grow Your Network, Grow Your Future
Connect with a vibrant community of learners. Expand your horizons and open doors to exciting opportunities.
Access the question without any need for scrolling.
Ask questions right where you learn.
Our Q&A is built into the video! Leave questions at specific moments for quick instructor answers. No more scrolling for help.
No More Scrolling for Help
Our video Q&A saves you time. No more searching – find the exact help you need, when you need it.
Q&A Upgrade: Get Faster Answers
Ask questions smarter! Our filters keep the Q&A clean, so you find answers easily and instructors have more time to help.
Before
After
Real growth happens when you apply what you learn. Engage in discussion, tackle projects, and experiment to truly master the material.
Go Beyond Checkboxes: Track Real Learning
Watching videos consistently is good, but it's only part of the picture. Our new Progress Tracker helps you measure your true understanding and skill development. Take charge of your learning journey!
Action-Focused ("Level Up Your Learning")
Our Progress Tracker rewards you for taking action. Earn recognition for asking questions, building projects, and helping others.
Teamwork and Competition: The Perfect Mix
Collaborate, challenge yourself, and climb the Leaderboard. Earn points through learning, creating, and supporting your peers.
Before
After
Your Learning Fuels Your Growth
Earn points as you progress, then trade them for rewards that accelerate your learning even further. Get discounts on courses, tools, and more!
USABility testing
Usability Testing Uncovers Areas for Improvement
After we finished the prototype, our team conducted usability tests with two users to validate the design before the hackathon deadline. Testing yielded both positive and negative feedback, highlighting areas for improvement for the team.
Effective platform for learner collaboration, potentially fostering peer-to-peer learning and knowledge sharing.
Needs clearer integration with course structure to maximize relevance and tie collaborative projects directly to learning objectives. This might involve dedicated project spaces within courses.
Facilitates discussions and Q&A with students and instructors, creating a sense of community and support.
Messaging features for project collaboration aren't easily discoverable, potentially hindering teamwork and communication. This suggests a need for clearer UI or onboarding instructions.
Point system offers motivation and reward opportunities, potentially increasing engagement and a sense of achievement.
The gamification system lacks clarity, potentially harming user motivation and hindering effective collaboration due to confusion about point acquisition, team vs. individual rewards, and project formation.
Retrosepective
Areas for Improvement
Expand Usability Testing:
Recruit a larger, more demographically diverse user pool for testing. Incorporate heuristic evaluation alongside user feedback for a deeper analysis of the revised onboarding.
Iterate with Metrics:
Track onboarding completion rates and user drop-off points. Use this data to guide further iterations and refinements to the onboarding experience.
Optimize for Mobile:
Prioritize mobile-specific testing methods. Conduct testing on various devices and screen sizes to ensure optimal rendering and usability across platforms.
I still learned a lot though!
Onboarding Impacts Retention:
After prototyping, we conducted usability tests to validate our design before the hackathon deadline. Testing with two users yielded both positive and negative feedback, highlighting areas for improvement.
Team Dynamics Matter:
Clear task division allowed us to maximize output within the time constraints.
Prioritizing User Goals:
Focusing on the client's desire to increase sign-up conversions led us to prioritize simplicity and goal clarity in the onboarding flow.
